Cisco 100-140 Exam : Cisco Certified Support Technician (CCST) IT Support

Cisco 100-140 exam
  • Exam Code: 100-140
  • Exam Name: Cisco Certified Support Technician (CCST) IT Support
  • Updated: Sep 20, 2026
  • Q & A: 649 Questions and Answers
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About Cisco 100-140 Exam Questions

PDF, SOFT (PC Test Engine), or APP (Online Test Engine) — the Cisco Certified Support Technician (CCST) IT Support study torrent at VerifiedDumps downloads into three types: 649 practice questions for the 100-140 exam.

Cisco 100-140 Exam Overview:

Certification Vendor:Cisco
Exam Name:Cisco Certified Support Technician (CCST) IT Support
Exam Number:100-140
Certificate Validity Period:3 years
Available Languages:English
Exam Price:USD 125 (may vary by region/tax)
Exam Format:Drag and Drop, Multiple Choice, Multiple Response, Simulation-based questions
Exam Duration:50 minutes
Real Exam Qty:Approximately 50 (varies)
Related Certifications:Cisco Certified Entry Networking Technician (CCT)
Cisco Certified Support Technician (CCST) Networking
Cisco Certified Support Technician (CCST) Cybersecurity
Passing Score:700 / 1000 (scaled)
Recommended Training:Cisco CCST Certification Overview
Cisco Networking Academy - CCST IT Support
Exam Registration:Cisco Certification Registration Portal
Pearson VUE Cisco Exams
Sample Questions:Free Download Pass 100-140 Exam Cram
Exam Way:Online proctored or test center (via Pearson VUE)
Pre Condition:No formal prerequisites required; basic computer literacy recommended
Official Syllabus URL:https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/cisco-certified-support-technician.html

Cisco 100-140 Exam Syllabus Topics:

SectionObjectives
Topic 1: Hardware and Device Support- Device installation and replacement procedures
- PC hardware components and peripherals
- Basic diagnostics and troubleshooting tools
Topic 2: IT Support and Troubleshooting- Customer support communication skills
- Problem diagnosis methodology
- Help desk processes and ticket handling
Topic 3: Operating Systems- Windows, Linux, and macOS fundamentals
- User and device configuration basics
- Command-line basics and system navigation
Topic 4: Networking Fundamentals- Network components and architecture
- Network connectivity and troubleshooting basics
- IP addressing basics (IPv4/IPv6 concepts)
Topic 5: Security Fundamentals- Authentication and access control basics
- Basic cybersecurity concepts
- Safe computing practices and threat awareness

Cisco Certified Support Technician (CCST) IT Support Exam FAQ — Targeted Answers

Through the vendor's official registration channels:

The Cisco Certified Support Technician (CCST) IT Support is delivered Online proctored or test center (via Pearson VUE) — pick the arrangement that suits you when booking.

USD 125 (may vary by region/tax) per attempt, 700 / 1000 (scaled) to pass. Retakes cost the full fee, so review targeted — mark your weak spots in the 649 practice questions for the 100-140 exam at VerifiedDumps.

The Cisco Certified Support Technician (CCST) IT Support blueprint spans 5 domains — including Hardware and Device Support, Networking Fundamentals, Operating Systems. The complete outline above lists every subtopic; our material includes the latest exam content for each.

No formal prerequisites required; basic computer literacy recommended Eligibility rules change over time, so verify the current requirements on the official page (official 100-140 exam page) before registering.

Yes:

After any course, review targeted with the 649 practice questions for the Cisco Certified Support Technician (CCST) IT Support — every answer expert-verified.

The Cisco Certified Support Technician (CCST) IT Support is Cisco's certification exam for Cisco Certified Support Technician (CCST) IT Support, at the Entry / Foundation level. The certificate is your shining point — an important element in how employers evaluate you. Related credentials include Cisco Certified Support Technician (CCST) Networking, Cisco Certified Support Technician (CCST) Cybersecurity, Cisco Certified Entry Networking Technician (CCT).

Yes — download the free Cisco Certified Support Technician (CCST) IT Support demo and check the accuracy and clearness yourself. Purchases include 365 days of free updates by email; renew afterward at 50% off.

As an electronic product, the Cisco Certified Support Technician (CCST) IT Support material reaches your email about a minute after successful payment — we verify your information to avoid mistakes, and you start reviewing at once, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding 100-140 exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

50 minutes for Approximately 50 (varies) questions. Build pacing in the VerifiedDumps SOFT or APP test engine — simulation makes the real clock familiar.

Cisco Certified Support Technician (CCST) IT Support Sample Questions:

Question #1

What is the first step a technician should take when initiating a Remote Assistance session to ensure both parties understand the support process?

  • A. Explain the process and obtain the user's explicit consent to proceed
  • B. Configure the user's system settings to allow automatic future connections
  • C. Request the user's login credentials to manage the session more effectively
  • D. Send the user a detailed email about what to expect after the session has ended
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

What should be avoided when creating passwords to ensure they remain secure?

  • A. Regularly updating passwords every few months
  • B. Using a different password for each account
  • C. Including sequential letters or numbers
  • D. Using long, complex passwords
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for VerifiedDumps members. You can sign-up / login (it's free).

Question #3

A customer has the following issue:
I cannot access files from my external disk drive on my Windows 10 laptop. The disk drive is not listed in Windows Explorer. I can access the files just fine on my other laptop that has the same operating system and drivers installed.
You need to assist the customer in solving this problem.
For each action select Yes if it might solve the problem and No if it will not solve the problem.
Note: You will receive partial credit for each correct selection.

Reveal Solution  Discussion  0

Correct Answer:


Question #4

Which command can be used to force a background update of all Group Policy settings, including security settings, without logging off?

  • A. gpupdate /force
  • B. gpupdate /sync
  • C. gpupdate /logoff
  • D. gpupdate /boot
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for VerifiedDumps members. You can sign-up / login (it's free).

Question #5

A technician is tasked with sending PII data to a partner company for processing. What company policy should the technician follow to ensure compliance with data protection laws and maintain confidentiality?

  • A. Post the data on a public cloud service and provide the partner with access
  • B. Use a courier service to physically transport the data in unencrypted form
  • C. Transmit the data through a secure, encrypted file transfer protocol
  • D. Send the data via unencrypted email for ease of access
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for VerifiedDumps members. You can sign-up / login (it's free).

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