Avaya 3314 Exam : Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam

Avaya 3314 exam
  • Exam Code: 3314
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Updated: Sep 17, 2026
  • Q & A: 65 Questions and Answers
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About Avaya 3314 Exam Questions

Latest questions, constantly updated. The Avaya Aura® Experience Portal with POM Implementation and Maintenance verified study torrent at VerifiedDumps keeps question accuracy high — 65 practice questions for the 3314 exam in 2026.

Avaya 3314 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura Experience Portal with POM Implementation and Maintenance Exam 3314
Exam Number:3314
Exam Format:Multiple Choice
Exam Duration:90 minutes
Real Exam Qty:62
Related Certifications:Avaya Aura Experience Portal
Proactive Outreach Manager (POM)
Available Languages:English
Recommended Training:Avaya Learning Center
Sample Questions:Free Download Pass 3314 Exam Cram
Exam Way:Computer-based exam (typically online proctored or authorized test center)
Pre Condition:Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations.

Avaya 3314 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Monitoring and Logs
  • 1. System Monitor and Alarm Manager
    • 2. Log Viewer and Diagnostics
      - Service Recovery
      • 1. Database Restore Procedures
        • 2. Restart and Recovery Procedures
          Topic 2: Proactive Outreach Manager (POM)- Campaign Configuration
          • 1. POM Monitor and Job Management
            • 2. Outbound Campaign Setup
              - Web Services and Roles
              • 1. Web Service Permissions
                • 2. Role-Based Access Control
                  Topic 3: Implementation and Deployment- Installation and Configuration
                  • 1. System Setup and Integration
                    • 2. Database and Service Configuration
                      Topic 4: Avaya Aura Experience Portal Architecture- Core Components and Services
                      • 1. Experience Portal Manager (EPM)
                        • 2. Media Processing Platform (MPP)
                          • 3. Session and Call Flow Handling

                            Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam FAQ — Targeted Answers

                            The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint spans 4 domains — including Implementation and Deployment, Avaya Aura Experience Portal Architecture, Proactive Outreach Manager (POM). The complete outline above lists every subtopic; our material includes the latest exam content for each.

                            Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations. Eligibility rules change over time, so verify the current requirements on the official page before registering.

                            Yes:

                            After any course, review targeted with the 65 practice questions for the Avaya Aura® Experience Portal with POM Implementation and Maintenance — every answer expert-verified.

                            The Avaya Aura® Experience Portal with POM Implementation and Maintenance is Avaya's certification exam for Avaya Aura Experience Portal with POM Implementation and Maintenance, at the Professional level. The certificate is your shining point — an important element in how employers evaluate you. Related credentials include Avaya Aura Experience Portal, Proactive Outreach Manager (POM).

                            Yes — download the free Avaya Aura® Experience Portal with POM Implementation and Maintenance demo and check the accuracy and clearness yourself. Purchases include 365 days of free updates by email; renew afterward at 50% off.

                            As an electronic product, the Avaya Aura® Experience Portal with POM Implementation and Maintenance material reaches your email about a minute after successful payment — we verify your information to avoid mistakes, and you start reviewing at once, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding 3314 exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

                            90 minutes for 62 questions. Build pacing in the VerifiedDumps SOFT or APP test engine — simulation makes the real clock familiar.

                            Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

                            Question #1

                            When settings up a single server Avaya Aura Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions.
                            Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system?

                            • A. Use the default entry in the Network Address (AppSvr) field from the EPM Servers page.
                            • B. Add the MPP and then enter the speech server IP address in the Network Address (AppSvr) field from the MPP Servers page.
                            • C. Enter the IP address of the speech server in the Network Address (MRCP) field from the EPM Servers page.
                            • D. Add the MPP and enter the IP address associated with the network interface on the MPP from the MPP Servers page, which is used to connect to the speech server in the Network Address (MRCP) field.
                            Reveal Solution  Discussion  0

                            Correct Answer: D  🗳️

                            Question #2

                            Proactive Outreach Manager (POM) employs the use of an Agent script editor.
                            Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)

                            • A. The Agent scripts can be in Native or URL formats.
                            • B. The Agent scripts can be XML or in VXML formats.
                            • C. It is a utility used by customers to update their information using self-service menu.
                            • D. It is a utility used by agents to update/view Customer or Contact attributes.
                            Reveal Solution  Discussion  0

                            Correct Answer: A,D  🗳️

                            Question #3

                            In Avaya Aura Experience Portal, prior to conducting a system restore, which script should be run to mount the backup device onto the Linux file system?

                            • A. sys_details
                            • B. bkup_system
                            • C. do_RestoreData
                            • D. do_MntDrv
                            Reveal Solution  Discussion  0

                            Correct Answer: D  🗳️

                            Question #4

                            When a call center is administered for Intelligent Customer Routing (ICR), what is the purpose of the Primary ACD Identifier field?

                            • A. The field sets the priority for routing to an ACD.
                            • B. The field is used to identify the link between the Session Manager and the Communication Manager.
                            • C. The field is a unique logical identifier of an ACD for which ICR receives the skill and agent data feeds from CMS rt_soc)cet.
                            • D. The field is available for future use and is not currently used.
                            Reveal Solution  Discussion  0

                            Correct Answer: A  🗳️

                            Question #5

                            Which two components are required to support an Avaya Aura Experience Portal (AAEP) email application?
                            (Choose two.)

                            • A. Experience Portal Manager
                            • B. Media Processing Platform
                            • C. Speech Server
                            • D. Web Application Server
                            Reveal Solution  Discussion  0

                            Correct Answer: A,C  🗳️

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