ServiceNow CIS-SM Exam : Certified Implementation Specialist - Service Mapping

Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Certification Path

Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take the CIS-SM practice test.

Please download the test blueprint to review what will be discussed to prepare for the exam.

What is the duration, language, and format of the Certified Implementation Specialist - Service Mapping (CIS-SM) Exam

• Duration of Exam: 130 minutes

• Number of questions: 60

• Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.

• Passing score: 70%

• Language of Exam: English

• Examination platform: Online proctored or on-site

• Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.

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ServiceNow CIS-SM Exam Syllabus Topics:

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf

Introduction to Certified Implementation Specialist - Service Mapping (CIS-SM) Exam

The Service Mapping (CIS-SM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified SM Implementation Specialist. The Service Mapping (CIS-SM) ServiceNow Accredited Implementation Specialist test certifies that a successful candidate has the expertise and necessary knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow SM applications.

This CIS-SM exam test is intended for SM implementation specialists and shows how components of SM applications, including Demand, Project, and Resource, can be implemented and configured. Separate courses that can be taken care of in Agile and Test Management. Each module offers best practices, configuration steps, and comprehensive details about the applications within Service Mapping. This exam is divided into 5 different modules. Check out the CIS-SM practice exams for a better understanding of how these modules are spread in the exam.