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| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Foundation V 3.0 & ITIL Foundation |
| Exam Number: | EX0-101 |
| Related Certifications: | ITIL V3 Master ITIL V3 Expert ITIL V3 Intermediate |
| Exam Price: | $150–$250 USD / €130–€220 EUR |
| Available Languages: | Japanese, Dutch, Portuguese, Polish, Chinese, Spanish, French, German, English |
| Exam Format: | Closed-book, Multiple choice |
| Exam Duration: | 60 (75 for non-native language) |
| Certificate Validity Period: | Lifetime (no expiration) |
| Real Exam Qty: | 40 |
| Passing Score: | 65% (26 out of 40) |
| Recommended Training: | EXIN Accredited Training Providers |
| Exam Registration: | EXIN Anywhere Online Exam EXIN Official Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored (EXIN Anywhere) or in-person at authorized test centers |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://www.exin.com/en/exams/ex0-101-itil-foundation-v3 |
| Section | Weight | Objectives |
|---|---|---|
| Service Operation | 20% | - Problem Management - Request Fulfillment - Service Desk, Technical, Application and IT Operations Management - Access Management - Purpose, Goals and Objectives - Incident Management |
| Continual Service Improvement | 10% | - CSI Approach and Metrics - Seven-Step Improvement Process - Purpose, Goals and Objectives |
| Service Management as a Practice | 15% | - Good Practice and ITIL - Concept of Service and Service Management - Processes, Functions, Roles and Responsibilities |
| Service Design | 20% | - Service Level Management - Information Security Management - Availability Management - Capacity Management - Purpose, Goals and Objectives - Service Catalog Management - Supplier Management |
| Service Strategy | 15% | - Demand Management - Service Portfolio Management - Purpose, Goals and Objectives - Financial Management for IT Services |
| Service Transition | 20% | - Knowledge Management - Release and Deployment Management - Change Management - Purpose, Goals and Objectives - Service Asset and Configuration Management |
The EX0-101 exam is EXIN's formal test for the ITIL Foundation V 3.0 certification, a credential at the Foundation level. It verifies that you can apply the EXIN ITIL Foundation V 3.0 & ITIL Foundation objectives in realistic, scenario-driven situations — the difference between having read about the work and being able to do it. It also connects to a broader certification path covering ITIL V3 Intermediate, ITIL V3 Expert, ITIL V3 Master, so the study effort compounds beyond a single exam. That is why preparing through realistic questions beats re-reading chapters every time.
The EXIN ITIL Foundation V 3.0 & ITIL Foundation blueprint spans 6 domains, led by Service Design (20%), Service Strategy (15%), and Service Transition (20%). Treat the percentages as a study budget: the heavier the domain, the larger its share of your week. The complete topic list sits in the exam topics section above — build your plan on it, not on guesswork.
The EXIN ITIL Foundation V 3.0 & ITIL Foundation exam packs 40 questions into 60 (75 for non-native language). Turn that ratio into a plan before test day: minutes divided by questions gives your per-item budget, and anything consuming double its budget gets marked and revisited at the end. Practice the rhythm against a real timer — every VerifiedDumps engine session enforces one — until finishing with spare review time is your default.
EXIN ITIL Foundation V 3.0 & ITIL Foundation requires 65% (26 out of 40) to pass, and every attempt costs $150–$250 USD / €130–€220 EUR — retakes included, at full price. The smart economics are simple: drill with VerifiedDumps practice questions until your timed scores clear the mark across several consecutive sessions, then book the seat. Over-preparation is cheaper than re-registration.
EXIN lists the EXIN ITIL Foundation V 3.0 & ITIL Foundation question formats as: Multiple choice, Closed-book. Format shapes strategy — locate the actual question sentence inside long scenario stems before reading details, and double-check every selection on multi-answer items. VerifiedDumps's 80 practice questions exercise these formats so thoroughly that on exam day, only the content is unfamiliar.
You can sit the EX0-101 exam in English, German, French, Spanish, Portuguese, Dutch, Japanese, Chinese, Polish. Choose whichever language keeps your comprehension fastest under the clock — slow reading is a hidden tax on every question. Testing in English? Daily sessions with VerifiedDumps's English EX0-101 practice questions double as focused terminology training.
The certification earned through the EXIN ITIL Foundation V 3.0 & ITIL Foundation exam stays valid for Lifetime (no expiration). Put the expiry date on your calendar the day you pass, and research the recertification path before it looms — a planned renewal is an errand, while an expired credential is a project. EXIN sets these policies, so verify the current rules on the official certification page as your window approaches.
All three versions carry the same 80 expert-written questions — you are choosing a study environment, not a content tier:
Plenty of candidates mix formats — the PDF for reading, an engine for timed rehearsal.
Yes. VerifiedDumps's free EXIN ITIL Foundation V 3.0 & ITIL Foundation PDF demo contains real sample questions with complete verified answers, so you can judge the quality yourself. Every purchase includes 365 days of free updates, and renewing after expiry costs 50% of the regular price from your member zone. Inspect first — material this confident has nothing to hide.
Continuously. As EXIN adjusts the EXIN ITIL Foundation V 3.0 & ITIL Foundation exam, our experts supplement and revise the bank to match, and customer feedback flows into the same loop. Updates are free for 365 days in your member zone; watch the New Releases section or the VerifiedDumps newsletter, and re-verify your version 3-4 days before your exam. Expired products repurchase at 50% off to restart the service.
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Delivery first: your EXIN ITIL Foundation V 3.0 & ITIL Foundation practice questions are downloadable immediately and emailed within one minute of payment — if 2 hours pass, check spam and contact support. Install on as many computers as you like. If the exam goes wrong, the 100% Money Back Guarantee applies under clear conditions: take the corresponding exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip and your official Score Report PDF within 2 days after the exam — full refunds are processed within 7 days. Not eligible: attempts within 3 days of purchase, exams never actually taken, free items, and expired orders; the candidate name must match the payer name. Prefer to keep preparing instead? Exchange for two free products of equal value and keep your update service.
Which one of the following activities does application management perform?
Correct Answer: B 🗳️
The design of IT services requires the effective and efficient use of "the four Ps". What are these four Ps?
Correct Answer: B 🗳️
Which one of the following is the BEST description of a relationship in service asset and configuration management?
Correct Answer: C 🗳️
Which one of the following would be the MOST useful in helping to define roles and responsibilities in an organizational structure?
Correct Answer: B 🗳️
Which statement about the emergency change advisory board (ECAB) is CORRECT?
Correct Answer: A 🗳️
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