Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) - CMS7 Deutsch

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Peoplecert CMS7 Deutsch Exam Syllabus Topics:

Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

1. Welche der folgenden Vorteile ergeben sich für die Implementierung von Service Transition?
1. Fähigkeit zur schnellen Anpassung an neue Anforderungen
2. Reduzierte Kosten für die Entwicklung neuer Dienste
3. Verbesserter Erfolg bei der Implementierung von Änderungen

A) Keine der oben genannten
B) nur 2 und 3
C) nur 1 und 2
D) nur 1 und 3

2. Wie heißt die Gruppe, die Änderungen überprüfen soll, die schneller als der normale Änderungsprozess implementiert werden müssen?

A) Beirat für Notveränderungen (ECAB)
B) Dringende Änderungsbehörde (Urgent Change Authority, UCA)
C) Urgent Change Board (UCB)
D) Technisches Management (TM)

3. Verträge im Zusammenhang mit einem ausgelagerten Rechenzentrum werden von verwaltet?

A) IT-Betriebskontrolle
B) Service Desk
C) Technisches Management
D) Facility Management

4. Welche vier Gründe sprechen für die Überwachung und Messung eines Mehrwerts für das Unternehmen?

A) Bewerten; Diagnostizieren; Rechtfertigen; Eingreifen
B) Bestätigen; Direkte; Rechtfertigen; Eingreifen
C) Bestätigen; Direkte; Rechtfertigen; Verbessern
D) Bewerten; Direkte; Rechtfertigen; Verbessern

5. Welches der folgenden BEST beschreibt das Ziel von Access Management?

A) Um Sicherheitsereignisse zu erkennen und zu verstehen
B) Stellt die Rechte für Benutzer zur Verfügung, um Dienste nutzen zu können
C) Bereitstellung eines Kanals, über den Benutzer Standarddienste anfordern und empfangen können
D) Um zu verhindern, dass Probleme und daraus resultierende Vorfälle auftreten

Solutions: