The history of Microsoft Teams Voice Engineer certification

The Microsoft Teams Voice Engineer certification is designed to validate the competency of a professional engineer to design, test and deploy voice solutions with Microsoft Teams. It is a significant step in the continuing evolution of collaboration and communication technologies. I have been working on the Microsoft Teams project at Microsoft for a year now. In this time, my team has had the opportunity to work across all aspects of the product, utilizing cutting-edge technologies such as Azure Active Directory, Cortana Intelligence Suite, and Cognitive Services. I've learned a great deal from this experience, but one of the most interesting challenges I've had to tackle was designing and building out the system that would allow us to scale our voice model through our global footprint. The architecture for this solution was actually much easier than I expected it would be, which made it exciting to put together.

There were two primary reasons for this:

• First, Teams leverages some of the core infrastructures already in place for Skype for Business Online; second, Microsoft Teams is built on top of Office 365 Groups and shares many components with SharePoint Online (for example, most of our routing logic is implemented in .NET Core).

• These facts enabled me to leverage a lot of existing code and infrastructure while building out my services.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720

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How to understand the Microsoft MS-720 exam basics

The Microsoft MS-720 certification exam is a challenging test of your knowledge, but it is also very comprehensive and thorough. The MS-720 certification exam tests your ability to understand the fundamentals of a voice over IP (VOIP) system and how it works with Microsoft Teams. You'll be tested on your understanding of the following areas: The MS-720 Voice Engineer certification tests the candidate's skills in all areas of a VOIP implementation for Microsoft Teams. It is one of four certifications available for Microsoft Teams. This article does not cover the other three certifications, but you can find information about them on the Microsoft website.

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Skills measured

• Monitor and troubleshoot Microsoft Teams Phone (15-20%)
• Plan and configure Direct Routing (15-20%)
• Configure and manage Microsoft Teams Phone for voice users (15-20%)
• The English language version of this exam was updated on May 4, 2022. Download the study guide in the preceding “Tip” box for more details about the skills measured on this exam.
• Optimize network performance (5-10%)
• Plan and configure Microsoft Teams Phone (25-30%)
• Plan and configure Microsoft Teams clients and devices (5-10%)

Microsoft Teams Voice Engineer Exam Certification Details: