Salesforce Public Sector Solutions Accredited Professional - AP-222

Salesforce AP-222 test insides dumps
  • Exam Code: AP-222
  • Exam Name: Public Sector Solutions Accredited Professional
  • Updated: Sep 24, 2026
  • Q & A: 108 Questions and Answers
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Salesforce AP-222 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Government Community Cloud20%- Case management for government
- Permitting and licensing capabilities
- Constituent engagement features
- GCC features and capabilities
Topic 2: Configuration and Customization15%- Lightning Experience customization
- Constituent engagement portal configuration
- Reporting and analytics for public sector
- Workflow and approval processes
Topic 3: Public Sector Solutions Overview15%- Government and Public Sector industry fundamentals
- Salesforce Public Sector Solutions product positioning
- Key use cases and common scenarios
Topic 4: Public Sector Data Model20%- Case and investigation management
- Permit and license object relationships
- Constituent and household data model
- Service territory and location-based services
Topic 5: Best Practices and Governance10%- Public sector implementation best practices
- Performance optimization
- Accessibility and compliance standards
Topic 6: Implementation Considerations20%- User adoption strategies
- Security and compliance requirements
- Integration patterns for government systems
- Data migration considerations

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question #1

A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI.
In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

  • A. Enable Chatter
  • B. Customer Community Plus Licenses
  • C. Migrate Users to Lightning Experience
  • D. Enable Web-to-Lead
  • E. Customer Community Licenses
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

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Question #2

A customer wants to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city & county location, the volume of current business (in $), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily.
What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?

  • A. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate & recommend a license type
  • B. OmniScript for capturing answers, along with a Decision Matrix to evaluate & recommend a license type
  • C. OmniStudio for capturing answers, along with Einstein AI to evaluate & recommend a license type
  • D. Lightning Web Component for capturing answers, along with Apex to evaluate & recommend a license type
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application.
What are the three steps required to do this?

  • A. Create an Action Plan Template with Target Object as Business License Application
  • B. Create three Tasks specifying the required document types for the Action Plan Template & Publish It
  • C. Create three Document Checklist Items specifying the required document types tied to the Business License Application
  • D. Create a flow automation to auto-associate the published action plan template to new Business License Applications as they are created
  • E. Create three Document Checklist Items specifying the required document types for the Action Plan Template & Publish it
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

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Question #4

A government agency has set up a program to provide government funding to local business owners.
Grantseekers need to be able to collaborate with their internal stakeholders during the application process.
Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process.
What solution would a technical consultant recommend to solve the outlined use case?

  • A. Add a " Requires Collaboration " custom field to the Funding Request object.
  • B. Configure Invite Collaborators for Funding Request Applications.
  • C. Collaborate internally and externally through the Funding Request Application Feed.
  • D. Handle funding request collaboration through email and log activity on Applications.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects.
Which Permission Set License should be assigned to a volunteer to allow them to sign up?

  • A. Public Sector for Community
  • B. Emergency Response for Public Sector
  • C. Community Response for Public Sector
  • D. Volunteer Management for Community
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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