HP Selling HP BSM Solutions - HP2-N31

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A. It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
B. Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
C. Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
D. It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

Question 2

Which Application Performance Management business challenges are faced by IT executives and solved through HP's BSM solution? (Select two.)

A. monitoring security breaches more effectively
B. pre-empting problems before they cause an outage
C. guaranteeing that service desk tickets are prioritized
D. providing better asset management tracking
E. improving customer and business satisfaction

Question 3

From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A. Are you able to monitor native iPhone Mobile applications end-to-end?
B. How are you tracking financial expenses in a siloed infrastructure?
C. Does duplication of error tracking efforts slow the time to resolve problems?
D. Do you know when an application or service will be ready for deployment into the production environment?

Question 4

Which HP value statement will resonate with the persona involved in Network Management?

A. Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B. Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
C. Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
D. Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

Question 5

Which business challenge does BSM Solution address by improving service alignment with business objectives?

A. incident ticket management
B. performance test management
C. service desk management
D. maintaining and monitoring the quality of services

Solutions: