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Certification Path
The Salesforce Administrator certification can act as prerequisite for this Community-Cloud-Consultant certification exam.
Who should take the Community-Cloud-Consultant exam
Salesforce Community-Cloud-Consultant Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Community-Cloud-Consultant Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce Community-Cloud-Consultant Exam then he should take this exam.
NEW QUESTION 161
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
- A. Edit the Partner Community profile so that the Knowledge tab is visible
- B. Add the Global Header permission set to all Community users
- C. Create a Knowledge article and make it visible to the appropriate channel
- D. Update the Admin profile so that the Knowledge tab is visible
Answer: C
NEW QUESTION 162
The coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:
- Go to market quickly
- Generate online revenue rapidly
- Work with a mobile ready storefront
How should the Community Cloud consultant meet these goals?
Select one or more of the following:
- A. Use build your own lightning template
- B. Use a Visualforce page lightning component
- C. Use custom lightening components
- D. Use B2B commerce for community cloud
Answer: D
NEW QUESTION 163
Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers
- A. Add a Visualforce Reputation Leaderboard component
- B. Enable Reputation in the Community
- C. Configure Reputation points and levels in the Community Management console
- D. Create a custom Lightning component for Reputation and add it to the home page
- E. Add the Reputation Leaderboard component to a page in the Community
Answer: B,C
NEW QUESTION 164
Dartboard Manufacturing International are ready to add their distribution partners to their existing Community. What steps would an Administration take to do this?
- A. Add the Member Profile to the Community
- B. Navigate to the Contact Record and Enable the Contact as a Community User
- C. Add the Member Profile to the Community then Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users
- D. Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users
Answer: D
NEW QUESTION 165
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
- A. Formalize the member registration process, including automating the account assignment or person account creation
- B. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
- C. Make sure customers are NOT members of other Salesforce Communities
- D. Test the Community for member activity, including cases and articles
- E. Performance test the Community with a large number of members with increased activity
Answer: A,B,D
NEW QUESTION 166
Universal Containers needs a Community for distributors who manage their sales with the following requirements: * Each distributor has multiple users. * Users within the same distributor should be able to talk with each other. * Users should NOT be able to talk with users from other distributors. * The Knowledge articles and other Community features should be the same for all distributors. Flow should the Salesforce Admin meet these requirements?
- A. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility
- B. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users
- C. Create Sharing groups to share users within a distributor. Allow ions, keeping the OWD for Users as private
- D. Reate a Sharing set to share the users within a distributor in the Community. Allow ions, keeping the OWD for Users as private
Answer: B
NEW QUESTION 167
Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:
- A. Portal Manager
- B. High Volume Customer Portal
- C. Lightning External Apps
- D. Customer Community Plus
Answer: B
NEW QUESTION 168
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following:
- A. Customer Community
- B. Customer Community Plus Login
- C. Customer Community Login
- D. Customer Community Plus
Answer: D
NEW QUESTION 169
Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
- A. Auth Provider and Registration Handler
- B. Auth Provider and Flow
- C. Single Sign-on and AppExchange
- D. Custom Lightning Component and Apex Class
Answer: A
NEW QUESTION 170
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?
Select one or more of the following:
- A. Create custom reports and dashboards, and share them with Community managers
- B. Set periodic email delivery for standard reports and dashboards
- C. Configure Google Analytics for the Community
- D. Download and install a Community Management package from AppExchange
Answer: D
NEW QUESTION 171
Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.
- A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
- B. Test the Community for member activity, including cases and articles.
- C. Formalize the member registration process, including automating the account assignment orperson account creation.
- D. Make sure customers are not members of other Salesforce Communities.
- E. Performance test the Community with a large number of members with increased activity.
Answer: A,D
NEW QUESTION 172
Universal Containers wants to create a Customer Community venue product line with the following requirements:
- Use the customer service template
- Track Community members' login countries
- Display SharePoint documents for the customer
- Display product documentation from Adobe Experience Manager
Which three integrations what do Community Cloud consultant need to configure to meet these requirements?
Choose 3 answers
Select one or more of the following:
- A. SharePoint Web Services
- B. Google Analytics
- C. Files Connect
- D. CMS Connect
- E. Salesforce Knowledge
Answer: B,C,D
NEW QUESTION 173
Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre-moderation rules to be alerted when multiple posts occur from the same user over a short period of time.
What should the Community Manager do to meet this requirement?
- A. Grant the "Moderate Communities Feed" permission to Community members so they can flag content.
- B. Grant the "Community Moderator" permission to allow access to view engagement reports.
- C. Activate a content rule to flag member-generated content with a Review Moderation action.
- D. Create a rate rule and apply it to posts with newly registered members as the criteria.
Answer: C
NEW QUESTION 174
Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to log in to the new Community. UC wants the link to last longer than seven days.
How can a Community Cloud consultant change the validity period of the link to meet this requirement?
- A. Create a custom login flow that modifies the setting.
- B. Configure the Outlook Exchange Server settings.
- C. Edit the setting in the Welcome Email template.
- D. Change the Link Valid Period setting on the Communities Settings page.
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 175
Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separate profiles for the US, Europe, and Asia customers.
How can the Salesforce Admin limit the membership of this new community to US customers?
Select one or more of the following:
- A. Add the US customer public group to the Community as members of the Community
- B. Add only US customer profiles as Community members
- C. Add each US customer as a Community member from the contact record
- D. Add US users to the community sharing set
Answer: B
NEW QUESTION 176
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. Any community member can pin a post to the top of the feed
- B. The person who posted the question can select the best answer
- C. The community moderator can select the best answer
- D. An authorised user can pin a post to the top of the feed
- E. The person who answered the question can select the best answer
Answer: A,B,C
NEW QUESTION 177
Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin do to use Community Builder to brand the Community?
- A. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
- B. Specify font family, style, and weight
- C. Use custom CSS to apply Universal Containers styles
- D. Adjust the pixel width of the masthead
- E. Adjust kerning values in a variety of typefaces
Answer: A,C,E
NEW QUESTION 178
Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen?
- A. The assigned community user profile does not have Send Email Messages enabled
- B. There is a heavy load on Salesforce's SMTP servers and there is a delay in the Welcome Email being sent out
- C. The Community Manager forgot to enable 'Welcome Emails'
- D. The Guest Profile does not have Send Email Messages enabled
Answer: C
NEW QUESTION 179
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