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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|
| Sales Processes | - Quote and order processing
- Lead to opportunity management
|
| Analytics and Reporting | - Sales reporting and dashboards
- Key performance indicators (KPIs)
|
| Master Data and Organizational Management | - Organizational structure setup
- Account and contact management
|
| SAP Sales Cloud Overview | - Core business scenarios
- Solution positioning and architecture
|
| Communication and Integration | - Integration with SAP ERP and S/4HANA
- Data exchange and middleware
|
| Extensibility and Configuration | - UI adaptation and customization
- Business configuration sets
|
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
On which of the following dimensions can you define a sales target plan? (2 correct answers)
A. Product Category
B. Sales Unit
C. Service Category
D. Account Hierarchy
Question 2
Administration and configuration functionality is available in the SAP Fiori Client Ul. Determine whether this statement is true or false.
A. False
B. True
Question 3
Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.
A. Linkedln
B. Facebook
C. Twitter
D. E-mail
E. Blogs
Question 4
Which of the following is correct? Choose the correct answers.
A. It is possible to add Products from Product lists
B. It is possible to add Products from past orders
C. It is not possible to add multiple Products
Question 5
Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers)
A. Create a new approval process
B. Define a condition in the approval process
C. Create a copy of the default approval process and maintain the copy
D. Assign an e-mail template for approval communication
Solutions:
Question 1
Answer: A,B | Question 2
Answer: A | Question 3
Answer: B,C,D | Question 4
Answer: A,B | Question 5
Answer: B,C |
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