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Avaya 132-S-715.1 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Operational Analyst Design | - Operational Analyst concepts
- 1. Historical and real-time reporting
- 2. Reporting architecture
- 3. Data collection and analysis
|
| Topic 2: Troubleshooting and Validation | - Operational support
- 1. Problem diagnosis
- 2. System verification
- 3. Performance monitoring and optimization
|
| Topic 3: Implementation and Configuration | - System implementation
- 1. Installation planning
- 2. User and resource configuration
- 3. Configuration procedures
|
| Topic 4: Integration and Administration | - Solution administration
- 1. Security and access management
- 2. Application integration
- 3. Maintenance and administration
|
| Topic 5: Interaction Center Solution Architecture | - Interaction Center components
- 1. Integration with Avaya communication platforms
- 2. Server and client components
- 3. Overall solution architecture
|